Terms & Conditions and Credits
Return and Cancellation
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation of The Distance Selling Regulations.
You have the right to cancel the purchase contract of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after we receive your order.
However, an order can only be canceled if it has not been dispatched. After that the return process applies.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
for the supply of tea if they are opened by you.
This website is owned and operated by Toshie Morikuni 16 Duchess Ct, Oatlands Drive, KT13 9HN, Weybridge, UK
This website is hosted and powered by Wix.com. The images used are provided by Wix.com or photos created by Toshie Morikuni. Any other images sources are marked and contributors are identified on the respective images.