Your Privacy

Before placing an order with the LoveOcha Shop you will be asked to supply us with some personal information. This information is needed to verify your payment details and to communicate any other information pertaining to your order and to fulfil and deliver your order.

We also like to keep in contact with all of our customers with news and information about our products and events. If you would prefer not to keep in touch please opt out when presented with the option to do so.


We will not share this information with any third parties other than payment processing you chose and the postal company in charge of delivering your parcel.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Stripe.com and any used on the website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Any information regarding you credit card or payment is not accessible to us and also not provided to us. These information stay with the payment provider you select.

We will only receive a confirmation if the payment could be processed successfully.

It's important to note that Wix.com and marketing tools deployed on this website use cookies or utilising other tracking technologies through Wix´s services.

Click here to view which cookies are stored on your computer. 

If you have any questions regarding this privacy policy or any information, please send us an email to: support@loveocha.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.